WhatsApp

WhatsApp agents that resolve

WhatsApp agents that answer messages 24/7, run outbound campaigns and act inside your CRM — deployed across insurance brokers, e-commerce, clinics, real estate and yachting.

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Built for real messaging work

Every message.
Every hour.

WhatsApp agents handle inbound and outbound conversations in your customer's language, on their schedule. They integrate directly with your CRM, ticketing and databases to take action — not just answer questions.

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B Insurance renewal flow › Workflow
Inbound Trigger ···
CRM Trigger ···
Calendar Trigger ···
Capture caller info ···
Categorize intent ···
Route or schedule ···
Create ticket ···
Common use cases

From first message
to full resolution

A few areas we often see value generated. Start from these or build your own custom workflow.

Inbound Call Triage

Voice agents pick up, capture caller info, categorize intent and create structured tickets — then follow up until resolution.

24/7 answer rate. 0 min FRT. Structured intake at every call.

Appointment Scheduling

Book, reschedule and confirm appointments over the phone against your live calendar — with reminders sent by SMS or WhatsApp.

No missed calls. Fewer no-shows. Calendar always in sync.

Outbound Campaigns

Renewal reminders, satisfaction surveys, payment follow-ups and win-back calls at scale — with human-quality conversations.

Thousands of calls in parallel without adding staff.

Lead Qualification

Voice agents qualify inbound leads against your ICP, capture the details your team needs and route hot leads to sales in real time.

Cleaner pipeline. Faster handoff. Reps focus on closing.

After-Hours & Overflow

Night, weekend, holiday and peak coverage — without premium labor costs or seasonal hiring. Uninterrupted 24/7 service.

Reliable 24/7 coverage. Consistent quality. No night-shift staffing.
Client
Insurance broker
CompanyBroker Co.
RoleAdvisor
LocationBarcelona
Summary Call context
Broker asking about last week's renewal on policy #A-4471. Wants to know status and next steps.
AgentVoice
No problem — I'll transfer you to the renewals team and send a summary to your email now.
AgentVoice
By the way, your monthly report is ready — want me to send it now or on Monday?
Contact intelligence

Every message makes
the next one smarter

Every call adds to what your voice workforce knows about your customers. When a caller reaches out, the agent already knows who they are, what they called about last time and what's still outstanding. No repeated explanations. No cold handoffs. The longer it runs, the better it gets.

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Why WhatsApp with us

Messaging at scale
without the chaos

Resolution, not deflection

Most voice AI tools route or deflect. Our voice agents take action across systems, create tickets, trigger follow-ups and handle the full call from pickup to close.

One agent, every channel

A caller who phones about a policy gets their ticket created, their advisor scheduled and their follow-up sent by WhatsApp — one interaction, full resolution, across channels.

Context that compounds

Every interaction adds to a persistent memory layer — so the voice workforce already knows who the customer is, what they need and what's happened before. No cold starts.

How it works

From kickoff to live
in weeks, not months

01
Build
We map the calls you handle today — CRM flows, ticket types, escalation paths — and configure the voice agent against your live systems.
02
Test
Every agent goes through rigorous testing against your real scenarios — edge cases, exceptions, quiet transfers — before a single live call.
03
Deploy
Go live with full observability. Monitor every call, adjust in real time, and scale to new workflows as you grow. No long-term lock-in.
Customer results

Real outcomes.
Real numbers.

70%
of calls handled autonomously
75%
operational cost savings
100%
answer rate, 0 min FRT
90%
resolution rate
24/7
coverage

Frequently asked questions

How does the voice agent integrate with our existing tools?+
Voice agents integrate natively with the CRMs, ticketing systems, calendars and databases your team already uses — Salesforce, HubSpot, Zendesk, Google Calendar, custom APIs. Agents operate within your existing stack, no rip-and-replace.
How is this different from a chatbot or IVR?+
IVR menus route. Chatbots deflect. Our voice agents reason through the conversation, take action across systems and resolve the call end-to-end — in natural voice, in your customer's language.
What happens when a call is too complex for the agent?+
Every agent is built with intelligent escalation. When human judgment is needed, the call is transferred with full context — what was said, what was tried, what the caller needs.
How quickly can we go live?+
Weeks, not months. We work on-site to build, test and deploy — from mapping your first workflow to a voice agent taking real calls.
Does it work in multiple languages?+
Yes. Voice agents handle calls in multiple languages, on the same number, with no separate configuration per language.
What about data security and compliance?+
Every call is audited, access is controlled, and the platform supports the compliance standards your organization requires — including SOC 2 and GDPR.

See what WhatsApp agents
can do for your team

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